We strongly recommend that you subscribe your security system to professional monitoring. The SimpliSafe Home Security app lets you control your SimpliSafe security system from anywhere in the world. Does your Keypad look like the one pictured to the left? Is there a search bar for past topics? The SimpliSafe Home Security Android app lets you control your SimpliSafe security system and watch live … We also advise users to install the Base Station 3-5 feet off of the floor, and 5 feet away from all major electronics. Which version of SimpliSafe system do I have? The SimpliSafe Home Security iPhone and iPad app lets you control your SimpliSafe security system from anywhere in the world. @valandmucie @SimpliSafe app not working or home base what do I do!!! We’re seeing reports from users that say both Simplisafe mobile app and web app aren’t working at the moment. Arm and disarm the system, set instant notifications and keep track of everything in an up to the minute timeline. SimpliSafe has six monitoring centers around the nation to guarantee customers built-in redundancy in the event of a natural disaster. We’ve written up the. Peace of mind is important, and now whenever you are away from home you will be at ease knowing your house is protected. You're on the UK site, simplisafe protects your privacy and closes security gaps. which ships to our customers in the United Kingdom. In addition to following this guide, please download our step-by-step setup guide: Original SS Setup Guide. Once the bracket has been screwed into the wall slide the Keypad back on to it’s bracket. Why am I not receiving push notifications for my All New SimpliSafe on my smartphone? This is the SimpliSafe company profile. Once you've installed the rest of your sensors we suggest installing your Cameras. Switch to the US site below. Then you're in the right place! This should work on Internet Explorer, Firefox and Chrome. We suggest installing your Keypad near the door you use the most to enter and exit your home. The Keypad screen will display, “Welcome to SimpliSafe.” Remove the liner from the adhesive strips attached to the Keypad bracket, and adhere it to the wall. 2020-12-08 03:53:34 @houdatlisa @NOLAHistoryGuy @SimpliSafe So easy to setup and customer service is great if you have snags or equipment issues at any point. Keep an eye on your email for tips, offers and more. System easy to install works well until at 22:00 today app falls over and loses system, cameras lose connection. Today, that’s changed and ... Once the keypad is working, ... For SimpliSafe to give you app control, you have to upgrade to the full Pro Premium monitoring package (£19.99 a month). Next, plug the Base Station into a power outlet using the power adapter included in the packaging.The Base Station will display a blue light, and provide a voice prompt stating that your Base Station is in test mode. Then you're in the right place! SimpliSafe protects over 3 million Americans day and night. Get help and give advice on installing, customizing, and using SimpliSafe. Test mode can be accessed by navigating the menu of your Keypad. Only the $24.99 Interactive plan will unlock access into this app. Where should I install my Original SimpliSafe Base Station? Delete unnecessary internet files, update your PC, restore supposedly deleted files or permanently erase problematic files. If you purchased a new system in 2018 or later, you likely have the All-New SimpliSafe. If simplisafe.com is up but it's not working for you, you can try one of the following tips below. All content is posted anonymously by employees working at SimpliSafe. Glassdoor gives you an inside look at what it's like to work at SimpliSafe, including salaries, reviews, office photos, and more. You can even watch and capture live video if you have a SimpliSafe camera. Still uncertain about professional monitoring? Once you’ve finished installing your system, activate monitoring by visiting https://simplisafe.com/activate. Motion Sensor False Alarms (Original SimpliSafe) Keypad Out of Range (Original SimpliSafe) Sensor Not Responding Warning (Original SimpliSafe) Why is my Original SimpliSafe Entry Sensor shown as open? SimpliSafe 5 Piece Wireless Home Security System - Optional 24/7 Professional Monitoring - No Contract - Compatible with Alexa and Google Assistant 4.5 out of 5 stars 1,765 $159.00 $ 159 . What are the default settings? Congratulations! SMS notifications not working. SimpliSafe has six monitoring centers around the nation to guarantee customers built-in redundancy in the event of a natural disaster. Unable to change my All-New SimpliSafe system’s settings/alarm state from the SimpliSafe App; Why is my All-New SimpliSafe Entry Sensor shown as open? For Video Doorbell Cameras, refer to this one. First time using this forum. First, pull the battery tab from the Keypad that you are installing. Download SimpliSafe app for Android. We strongly recommend that you subscribe your security system to, . This page will walk you through installation and setup for your new system. If you are subscribed to professional monitoring a test signal will appear in your online dashboard. The next step to installing your Original SimpliSafe security system is to install your Keypad(s). Then you're in the right place! The Keypad screen will display, “To navigate menu use keys below icons.”, Click here to view this article for the All-New SimpliSafe system. 661 : 8 years 29 weeks ago by gregrocco: 3 weeks 1 day ago by Team S. SimpliSafe App not Appearing in IOS Notifications: 3 : 3 weeks 2 days ago by kocancerx2 Troubleshooting. You've got the Original SimpliSafe system. Simplisafe, the Boston based wireless home security system company, is reportedly having a service outage of sorts at the moment. Force a full refresh of your browser page by clicking Ctrl + F5 at the same time. We recommend installing it in a central location to ensure that you can hear it’s built in 85 decibel siren from anywhere in your home. The Keypad comes with screws for installation as well if you would prefer your Keypad to be more secure. This page will walk you through installation and setup for your new system. If you're not certain which system you have, you can tell the difference here. If you purchased a system in 2017 or earlier, you have the Original SimpliSafe. The SimpliSafe app can be used on iPhone, Android, and Windows phones. Press Menu on your Keypad twice to exit test mode. SimpliSafe Home Security System Application. Unable to change my Original SimpliSafe system’s settings/alarm state from the SimpliSafe App You can be notified immediately via email or text message as well with push notifications, if you are enrolled in our interactive professional monitoring. As of today I am not receiving SMS notifications when my system is armed or disarmed. *Please note that we no longer offer CO Detectors for the Original SimpliSafe system. How do I set up text or email alerts for my All New SimpliSafe? Peace of mind is important, and now whenever you are away from home you will be at ease knowing your house is protected. Arm and disarm the system, set instant notifications and keep track of everything in an up to the minute timeline. Since SimpliSafe is a wireless system, it keeps working via battery backup until your power returns. . … Your home is now protected with SimpliSafe. Posted February 17th, 2021 by cdanielm. If you are experiencing WiFi issues with your All-New SimpliSafe system, there are a few things you can try doing in order to correct this: These monitoring centers are open 24 hours a day 365 days a year, so you can be confident whether you are at work or going to sleep that your home is protected. You can even watch and capture live video if you have a SimpliSafe camera. How do I change my Original SimpliSafe settings? The SimpliSafe Home Security app lets you control your SimpliSafe security system from anywhere in the world. Today I received a message on my keypad that my system was not monitored for the last month. 00 $199.99 $199.99 Security App Monitoring. Simply slide the Keypad up off of it’s bracket, and you can screw the Keypad bracket to the wall. You may need the serial number listed on the bottom of your Base Station. Size of small screws that came with system? Does your Keypad look like the one pictured to the left? Monitoring company phones (good) but they have no idea what is going on or whether system still works off key fob..... SimpliSafe have no out of office hours call numbers so happily in bed while we wonder what is going on. For all sensors other than the Base Station, initial Keypad, and Cameras, follow the below instructions on where and how to install them. You may need the serial number listed on the bottom of your Base Station. No Link to Dispatcher Warning (Original SimpliSafe). We’ve written up the top reasons you should get it. Control of your SimpliSafe wireless security system from anywhere in the world!. Unable to sync base station and keypad during setup, Red tint to video, night vision wont turn on auto., recording issues, Getting restarted after modem replacement, Last night my alarm was triggered at 2AM, but there was no phone call. You've got the Original SimpliSafe system. Today's best SimpliSafe Home ... you're probably not going to care too much. If you're not certain which system you have, you can tell the difference here. For Indoor Cameras, refer to this article. Press and hold the Keypad to the wall for 30 seconds to ensure that it is firmly attached to the wall. If you are having an issue with your Original SimpliSafe CO Detector, please contact support to find out how to upgrade your system. I called SimpliSafe multiple times and no one there could explain why my prepaid account was not covered centrally for over a month and I received no calls from them during that time period. Click here to view this article for the All-New SimpliSafe system. Enter Your Master PIN (If not set up the default PIN is 1234). cameras disconnected .. can't figure out how to get them back online. Here's what you can do with the app: Arm and disarm the system; Check system status I am running the app on a Samsung galaxy s10 on one UI 3. Congratulations on purchasing the Original SimpliSafe security system! Installing your SimpliSafe system has three core steps and one optional step: The first step to installing your SimpliSafe security system is to set up your Base Station. Congratulations on purchasing the Original SimpliSafe security system! All SimpliSafe systems come with one yard sign (and you can order more for $3.99 each). This means you don’t need to worry about anyone taking … You've got the All-New SimpliSafe system. Click here to view this article for the All-New SimpliSafe system. Virus Free These monitoring centers are open 24 hours a day 365 days a year, so you can be confident whether you are at work or going to sleep that your home is protected. In addition to following this guide, please download our step-by-step setup guide: Once you've installed the rest of your sensors we suggest installing your Cameras. Hi Simplisafe team. Still uncertain about professional monitoring? Arm and disarm the system, set instant notifications and keep track of everything in an up to the minute timeline. Named "the best home security system" by the Verge, Wirecutter and more. Push Notification stopped working: 23 : 4 weeks 6 days ago by rleeden: 3 weeks 1 day ago by Captain11: Any way to disable 'no link to dispatcher' message on keypad? Refresh your browser. If you're not certain which system you have, you can tell the difference here. We recommend testing your sensors and system to ensure that you have installed everything correctly. Once your Base Station is finished speaking you can continue with installing your core devices. First, you will want to remove the Base Station from the box. If you purchased a new system in 2018 or later, you likely have the All-New SimpliSafe. You can be notified immediately via email or text message as well with push notifications, if you are enrolled in our interactive professional monitoring. For Indoor Cameras, refer to, Once you’ve finished installing your system, activate monitoring by visiting. You can even watch and capture live video if you have a SimpliSafe camera. You've got the.